aq998 Terms and Conditions
Please read these terms carefully before using the aq998 platform — they contain important information about your rights and responsibilities.
These terms and conditions ("Terms") form a legal agreement between aq998 ("Platform", "we", "us") and the user of the platform ("you", "member"). These Terms apply to the aq998 website and all related services. They have been drawn up in accordance with Bangladeshi law and applicable regulations.
1 Eligibility and Age Requirements
To use the aq998 platform, you must meet the following conditions:
- You must be at least 21 years old. This platform is strictly prohibited for minors.
- You must be a person who is capable of entering into this agreement of your own judgment and free will.
- The information you provide at the time of account registration must be completely true and accurate.
- You do not reside in any jurisdiction or region where online gaming is completely prohibited.
- You have not previously been banned or suspended by aq998.
For age verification purposes, aq998 reserves the right to request relevant identification documents at any time. An account may be suspended until verification is complete.
2 Account Registration and Management
2.1 Single Account Policy
Each individual may operate only one account. Creating multiple accounts by the same person is strictly prohibited. If multiple accounts are found under the same IP address, the same device, or the same person's name, aq998 reserves the right to close those accounts and forfeit the associated balances.
2.2 Information Provided at Registration
At the time of account registration, you must provide the following information accurately:
- Full name (as per national identity card)
- Valid mobile number or email address
- Date of birth (for age verification)
- Preferred deposit and withdrawal method
If false or misleading information is provided, the account may be closed at any time and the associated funds may be withheld.
2.3 Account Security
It is entirely your responsibility to keep your account password and login details confidential. Any activity carried out using your account will be treated as your own. If you suspect unauthorized access to your account, contact the aq998 support team immediately.
3 Deposits, Withdrawals and Payment Policy
3.1 Accepted Payment Methods
aq998 currently supports deposits and withdrawals through the following methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)
3.2 Minimum Deposit and Withdrawal Limits
For all payment methods, the minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. No transactions below these limits will be processed.
3.3 Withdrawal Processing Time
Approved withdrawal requests are generally processed within 30 minutes to 3 hours. However, additional time may be required during account verification or when reviewing unusual transactions.
3.4 Ownership of Funds
Funds deposited into your account must be your own legitimate funds only. Using a third party's card, account, or payment method is strictly prohibited. In cases of suspicious transactions, aq998 may request verification or place a hold on the transaction.
4 Bonuses and Promotional Offers
4.1 Welcome Bonus
On your first deposit at aq998, you will receive a 150% bonus on your deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives you a ৳1,500 bonus and a total balance of ৳2,500. Depositing ৳12,000 or more gives a maximum bonus of ৳8,000 and a total balance of ৳20,000.
4.2 Wagering Requirements
A 15x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before the bonus funds can be withdrawn.
- The bonus balance cannot be withdrawn until the wagering requirement is met.
- The wagering requirement must be fulfilled within the specified time from the date the bonus is claimed.
- aq998 reserves the right to modify or withdraw bonus offers at any time.
4.3 Bonus Abuse Prohibited
Abuse of the bonus system — such as claiming bonuses by creating multiple accounts, collusion, or bonus arbitrage activities — will result in the closure of the relevant account and forfeiture of all bonuses if detected.
5 Fair Play and Prohibited Activities
5.1 Fair Play Policy
aq998 is committed to ensuring a fair, transparent, and secure gaming environment for all members. All games are operated using Random Number Generator (RNG) technology, which is impartial and tamper-proof.
5.2 Prohibited Activities
The following activities are strictly prohibited:
- Using automated bots, software, or programs to play games
- Exploiting technical vulnerabilities or bugs in the platform
- Attempting to influence game outcomes by colluding with other members
- Conducting fraudulent transactions through any payment method
- Using the platform for money laundering or any other illegal purpose
- Using or transferring another member's account credentials
5.3 Transaction Review
aq998 reserves the right to review any suspicious transaction or activity. Deposit and withdrawal access on the relevant account may be temporarily suspended while an investigation is ongoing.
6 VIP Program and Cashback Policy
6.1 VIP Tiers
aq998's VIP program has four tiers, each offering weekly cashback benefits:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
It is possible to advance to a higher VIP tier through regular and active play. VIP benefits may be changed at any time at aq998's discretion.
6.2 Cashback Terms
Weekly cashback is automatically credited to the account. Whether a wagering requirement applies to the cashback amount will be stated in the detailed terms of the relevant promotion.
7 Responsible Gaming
7.1 Limit-Setting Features
aq998 is firmly committed to responsible gaming. Members can set their own spending limits. If you feel that gaming is negatively affecting your life, please contact us or visit our Responsible Gaming page.
7.2 Self-Exclusion
If a member wishes to take a temporary or permanent break from the platform, please contact the aq998 support team. No promotional materials will be sent during the self-exclusion period.
Contact: [email protected] or 24/7 support available via live chat.
7.3 Age Verification and Protection of Minors
aq998 takes strict measures to keep minors away from gaming. No one under the age of 21 may use this platform. If a minor's account is identified, it will be closed immediately and appropriate action will be taken regarding the associated funds.
8 Privacy and Personal Information
8.1 Data Collection and Use
Personal information collected during registration and platform use will be used solely for the purposes of providing services, account verification, and fulfilling legal obligations. To learn about our detailed data use policy, please read the Privacy Policy page.
8.2 Data Security
aq998 uses SSL encryption technology to keep all personal and financial information secure. Personal information is not shared with third parties, except where it may be provided to relevant authorities due to legal obligations.
9 Intellectual Property and Content Use
All content on the aq998 website — including logos, designs, text, graphics, software, and code — is the exclusive property of aq998. Reuse, copying, distribution, or modification of this content for any commercial purpose is expressly prohibited. Software from third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) is protected by their own intellectual property laws.
10 Limitation of Liability and Disclaimer
10.1 Service Availability
aq998 strives to ensure uninterrupted service on the platform, however service may be temporarily disrupted due to technical maintenance, internet connectivity issues, or other unavoidable reasons. aq998 will not be held liable for such disruptions.
10.2 Liability for Gaming Losses
Gaming is inherently risky. aq998 bears no liability for your decisions or gaming outcomes. Please carefully assess all risks before participating in any game.
10.3 Third-Party Services
aq998 is not responsible for the quality or availability of services provided by third-party payment gateways or game providers. For any issues related to third-party services, please contact the relevant provider.
11 Account Suspension and Closure Policy
11.1 aq998's Rights
aq998 reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- In the event of a breach of any clause of these Terms
- On suspicion of fraudulent activity
- In cases of providing a false identity or information
- If a verification request goes unanswered
- Due to legal obligations
11.2 Member's Rights
You may request the closure of your account at any time. A valid balance may be withdrawn before account closure, however any bonus that has not met its wagering requirement will be forfeited.
12 Changes to Terms and Contact
12.1 Right to Amend
aq998 reserves the right to change, revise, or update these Terms at any time. Registered members will be notified as far in advance as possible for significant changes. Continued use of the platform after updated terms are published will be considered your acceptance of the revised terms.
12.2 Contact Methods
If you have any questions or complaints about these Terms, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support in both Bangla and English